Departments | Dispute Settlement | What is Mediation?
Mediation may be a better way to settle differences than a costly, stressful courtroom situation.
During mediation, an impartial person (mediator) helps people in conflict examine the problem, discuss settlement possibilities, and make practical decisions to solve the issue.
Mediation involves the belief that persons-in-conflict are entitled to treatment consistent with the enhancement of human dignity and that such treatment will benefit all members of the community.
The following information is provided to better prepare the parties for a successful mediation experience.
| 1. | Mediation provides a respectful experience so disputing people can meet together with a mediator (neutral-third-party) and realistically plan to deal with their problem(s). Mediation is a creative change from the established competitive "win-lose" methods. |
| 2. | The mediator does not: "take sides"... judge who is right or wrong... provide the solution(s) to the problem(s). The mediator does serve as a guide as the concerned parties explore the problem and discover possible workable solutions. |
| 3. | A solution/agreement developed by the parties is a partnership and the result of their hard work, cooperation and a common-sense approach to solve the issue(s). |
| 4. | A written record of what has been accomplished during mediation is prepared and signed by the parties and mediator so each party can receive a copy at the end of the mediation. |
| 5. | During mediation: Ask the mediator to recess, if you wish a break/time-out during the mediation. The mediator may take notes during mediation. Paper and pencils will be provided so you can take notes also. |
