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Departments | Case Management

Mary Beth Nelson, Case Management Services Director
Case Management
  • Address: 3 4th St. NE
  • Mason City, IA 50401-7001
  • Fax:(641)421-3132
  • Office hours: Monday-Friday from 8:00 am-4:30 pm
  • Mission Statement
  • Cerro Gordo County Case Management Services assists people with disabilities to access services to live and work in the community.

Phone
Mary Beth Nelson Director (641)421-3122
Jonnie Cagley Case Manager (641)421-3095
Renee Christiansen Case Manager (641)421-3153
Carolyn Edgar Case Manager (641)421-3074
Kathy Frandle Case Manager (641)421-3131
Jessica Hanig Office Manager (641)421-3123
Lori Jurgens Case Manager (641)421-3076
Linda Krause Case Manager (641)421-3113
Tammy Schuessler Case Manager (641)421-3145

 

Targeted (Medicaid) Case Management services is an individually centered, family, and community focused process to effectively manage multiple resources for the benefit of the individual using the services. This process involves assistance in gaining access to appropriate needed medical services and interrelated social and educational services.

 

Cerro Gordo Case Management Services is located at 3 4th St. NE, Mason City, Iowa 50401-7001. Our staff includes seven full-time case managers, one director, one office manager/payee and a part-time receptionist.

 

Targeted Case Management services are provided for an indefinite period of time at a level of intensity determined by the needs of the individual using the service.

Case Management Services include the following functions:

 

  • Assessment of need for case management, intake and enrollment into case management and coordination of needed diagnostic and evaluation services.
  • Development, implementation, and maintenance of service plans that directly involve those concerned, including; individual using the services, legal representative, family, service providers and others who may be identified through the evaluation, diagnostic or reevaluation process.

Service Plans shall include:

  • Reference to all provided services and identification of the providers in the plan
  • Who has been involved in development of the service plan
  • Schedules of services initiated and frequency
  • Schedules for case monitoring and client reassessment
  • Linkage of individual needs to required treatments and services without limiting individual choice
  • Coordination and facilitation of decision-making according to individual's needs and abilities
  • Monitoring of overall service delivery
  • Crisis assistance planning and intervention

Eligibility:

  • Persons applying must be Medicaid eligible
  • Adults must have a diagnosis of Chronic Mental Illness, Mental Retardation, or a Developmental Disability
  • Children under the age of 18 must have a diagnosis of Mental Retardation and must be accessing Home and Community Based Services under the Mental Retardation (MR) Waiver
  • The individual must want and actively use the service